Hardware Device Health Check

Overview

Bring your hardware wallets to our Daegu office for a hands-on inspection. We verify firmware versions, test device responsiveness, check for physical damage, and confirm passphrase entry procedures — all without accessing your private keys.

Included

  • Firmware version check against manufacturer recommendations
  • Boot sequence and screen responsiveness test
  • Physical inspection for tampering, corrosion, or connector wear
  • Passphrase entry method documentation
  • Replacement timeline recommendation if device age warrants it

Note

This session requires physical access to your devices. Video sessions are available for firmware guidance only; physical inspection must be done in person.

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